1. Introduction
Welcome to GlimmerTots.com ("we," "us," or "our"). We are committed to protecting the privacy of our visitors and customers ("you" or "users"). This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website (GlimmerTots.com) you consent to the practices described in this policy.
2. Information We Collect
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Personal Information:
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Name
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Mailing address
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Email address
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Phone number
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Payment information (processed by third-party payment processors like PayPal, Visa, Mastercard among others as chosen by the user.)
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Account login details (username and password)
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Age of children (collected optionally for personalized recommendations via user communication only)
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Any information you provide in blog posts, comments, or other user-generated content.
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Any information provided through contact forms.
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Non-Personal Information:
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Browser type
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IP address
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Operating system
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Referring website
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Pages visited on our site
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Cookies and similar tracking technologies (see our Cookie Policy below)
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Aggregated data that cannot be used to identify you.
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3. How We Collect Information
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Directly from you when you register an account, place an order, subscribe to our newsletter, post on our blog, or contact us.
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Automatically through cookies and similar technologies (via Wix's cookie banner and Google Analytics) when you browse our site.
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From third-party payment processors such as PayPal, Visa, Mastercard among others as selected by you when you make a purchase.
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Through user-generated content posted on the blog.
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Through communication with users/clients for recommendation purposes.
4. How We Use Your Information
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To process and fulfil your orders.
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To create and manage your account.
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To communicate with you about your orders, inquiries, and updates.
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To send you newsletters and promotional materials (with your consent).
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To personalize your user experience.
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To enable you to post and interact on our blog.
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To analyse website usage and trends (via Google Analytics).
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To provide personalized recommendations based on communicated child age information.
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To prevent fraud and ensure security.
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To comply with legal obligations.
5. Sharing Your Information
We may share your information with the following categories of recipients:
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Service Providers: We share necessary information with third-party service providers who assist us in operating our business. These include:
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Payment processors (such as PayPal, Visa, Mastercard) to facilitate secure transactions.
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Shipping companies to deliver your orders.
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Marketing and advertising platforms to manage our campaigns.
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Website analytics providers (such as Google Analytics) to analyse website traffic and improve user experience.
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Business Partners: With your explicit consent, we may share information with business partners who offer products or services that we believe may be of interest to you.
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Legal Obligations: We may disclose your information to law enforcement or government agencies when required to comply with legal obligations, such as responding to subpoenas or court orders.
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Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction. We will provide immediate notice if this occurs.
6. Data Security
We implement reasonable and industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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In the event of a data breach that is likely to result in a substantial risk to your rights and freedoms, we will notify you as required by applicable data protection laws. This notification will be made without undue delay, and where feasible, within 72 hours of us becoming aware of the breach. We will provide information about the nature of the breach, the potential consequences, and the measures we are taking to address it. We may use various communication methods, including email, website pop-ups, or other appropriate means, to inform you.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
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Newsletter Subscription: If you subscribe to our newsletters, your email address will remain on our mailing list until you choose to unsubscribe. You can unsubscribe at any time by following the unsubscribe instructions included in each newsletter or by contacting us directly. Upon unsubscribing, your email address will be promptly removed from our mailing list.
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Account Termination: If you terminate your account with GlimmerTots.com, we will remove your personal data associated with the account without undue delay, unless a longer retention period is required or permitted by law. This includes, but is not limited to, your profile information, order history, and any user-generated content associated with your account.
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General Retention: We may retain certain information for legitimate business purposes, such as record-keeping, dispute resolution, fraud prevention, and compliance with legal obligations.
8. Your Rights
GlimmerTots.com operates as a globalized entity committed to providing data protection rights to all users. Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
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Right to Access: You have the right to request a copy of the personal information we hold about you and to receive information about how we are using it.
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Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
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Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable).
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Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes or when we are relying on legitimate interests.
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Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.
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Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
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Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
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How to Exercise Your Rights:
To exercise any of these rights, please contact us through the methods provided on our "Contact Us" page located at https://www.glimmertots.com/contact-us. We may need to verify your identity before processing your request.
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Important Considerations:
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The availability and scope of these rights may vary depending on your location and applicable data protection laws.
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We will respond to your requests in accordance with applicable laws and within a reasonable time.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including those provided by Wix's built-in cookie functions and Google Analytics, to enhance your browsing experience and collect information about your usage of our site.
Cookie Policy:
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We use cookies for the following purposes:
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Essential Cookies: To remember your preferences, such as language settings and login information, and to enable core website functionality.
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Analytics Cookies: To analyse website traffic and user behaviour (via Google Analytics) to improve our site's performance and user experience.
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Marketing and Personalization Cookies: To personalize content and advertisements and to provide targeted marketing based on your browsing activity.
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Managing Your Cookie Preferences:
You can manage your cookie preferences at any time through:
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Your browser settings: Most web browsers allow you to control cookies through their settings.
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The cookie banner: You can adjust your cookie settings via the cookie banner located at the bottom left of your screen, regardless of the device you are using.
​Please note that disabling certain cookies may affect your browsing experience and limit the functionality of our website.
10. Children's Privacy
GlimmerTots.com is intended for use by educators, parents, and guardians. We do not knowingly collect personal information from children under the age of thirteen (13) without verifiable parental consent.
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If we learn that we have collected personal information from a child under thirteen (13) without verifiable parental consent, we will take steps to delete that information as quickly as possible.
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If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will ensure that your child's information are removed and address any concerns you may have.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal obligations. When we make changes, we will update the "Last Updated" date at the top of this policy.
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Notification of Changes:
We will notify you of any significant changes to this Privacy Policy by:
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Posting the updated policy on this page.
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Sending an email notification to users who are subscribed to our mailing list, if the changes significantly impact their privacy.
We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of GlimmerTots.com after any changes signifies your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through the methods provided on our "Contact Us" page located at https://www.glimmertots.com/contact-us.